Business Area:HEAD OFFICE.
Reports To/Line Manager:SENIOR MANAGER ALTERNATIVE CHANNELS
Full/ part time:FULL TIME.
Language requirements(if applicable):ENGLISH & SWAHILI.
JOB PURPOSE
Responsible to ensure effective development, innovation and management of agency banking as an alternative channel of the business.
MAIN ACCOUNTABILITIES OF AGENCY BANKING MANAGER.
-Developing Agency banking business.
-Preparation of annual marketing plan for Agency banking and its budget.
-Review and process for approval agent’s selection.
-Oversee Agency Banking activities as per approved budget and plan.
-Monitor performance of Agencies and attending various issues concerning agency banking.
-Oversee activities of the agents and agents banking officer Preparation of policy manuals and review where necessary Ensure proper training of Agents To submit different analytical reports as required periodically Performing any other duties as may be assigned from time to time.
Outcome – Measures:
1. Successful support of an alternative channel model for the bank
2. Successful project implementation and product developments
3. A positive customer experience in the new channels
4. Viable solutions for the customers
5. Successful relations with internal and external parties in delivering services through alternative channels.
6. Other outcomes as determined by the bank
COMPETENCIES
-Commercially oriented, a strategic thinker, and able to discuss strategic and sensitive issues.
-Prior exposure to alternative channels institutions/ direct sales operations would be an added advantage.
-A team player with ability to work harmoniously with other internal and external parties.
-Fluency in English and Swahili.
EXPERIENCE & QUALIFICATIONS:
-A degree in a relevant field of banking, finance or business with strong IT skills.
-Minimum 3 years’ experience in agency banking, microfinance or payment systems and or creating supporting mechanics for large projects.
-----------------------------------------------
Mode of application:
Recruitment & Selection Manager,
Human Resources,NMB Plc
Nmb House Building,First floor
Azikiwe/jamhuri,
P.o.box 9213
Dar es Salaam
Tel.2161132/2161140/2161122
Close date:22nd November 2013
NMB is an Equal Opportunity Employer
Visit ourr website on www.nmbtz.com
Reports To/Line Manager:SENIOR MANAGER ALTERNATIVE CHANNELS
Full/ part time:FULL TIME.
Language requirements(if applicable):ENGLISH & SWAHILI.
JOB PURPOSE
Responsible to ensure effective development, innovation and management of agency banking as an alternative channel of the business.
MAIN ACCOUNTABILITIES OF AGENCY BANKING MANAGER.
-Developing Agency banking business.
-Preparation of annual marketing plan for Agency banking and its budget.
-Review and process for approval agent’s selection.
-Oversee Agency Banking activities as per approved budget and plan.
-Monitor performance of Agencies and attending various issues concerning agency banking.
-Oversee activities of the agents and agents banking officer Preparation of policy manuals and review where necessary Ensure proper training of Agents To submit different analytical reports as required periodically Performing any other duties as may be assigned from time to time.
Outcome – Measures:
1. Successful support of an alternative channel model for the bank
2. Successful project implementation and product developments
3. A positive customer experience in the new channels
4. Viable solutions for the customers
5. Successful relations with internal and external parties in delivering services through alternative channels.
6. Other outcomes as determined by the bank
COMPETENCIES
-Commercially oriented, a strategic thinker, and able to discuss strategic and sensitive issues.
-Prior exposure to alternative channels institutions/ direct sales operations would be an added advantage.
-A team player with ability to work harmoniously with other internal and external parties.
-Fluency in English and Swahili.
EXPERIENCE & QUALIFICATIONS:
-A degree in a relevant field of banking, finance or business with strong IT skills.
-Minimum 3 years’ experience in agency banking, microfinance or payment systems and or creating supporting mechanics for large projects.
-----------------------------------------------
Mode of application:
Recruitment & Selection Manager,
Human Resources,NMB Plc
Nmb House Building,First floor
Azikiwe/jamhuri,
P.o.box 9213
Dar es Salaam
Tel.2161132/2161140/2161122
Close date:22nd November 2013
NMB is an Equal Opportunity Employer
Visit ourr website on www.nmbtz.com
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