IDM role-
Focus on Network, Server, Print Projects.
Ensure implementation of Worldwide/European/Country IT-infrastructure components and services
Responsible for Country Hardware/Software ordering
Client Deployment Manager
Responsibilities
Support the IT New Investment Program client and infrastructure projects
Support E2E IT service implementation such as TSM, ISSI, print. Engages RESO as applicable for cabling
Take active part in the early adopters of new infra. tools and recognize their impact on user community
LEAD for IDM/CDM CEE&MEA / Interlock to IGA Europe Project Manager’s.
Owns the IDM/CDM scorecard, ensures the scorecard is up to date and correct
SME for IT Infrastructure and for Client Deployments
Reports on IDM Projects on regular monthly project calls
Trains new IDM Coordinator
Acts as interlock with other IDMs in the region
Acts as escalation point for IDM/CDM issues
Support IT service implementation for new locations and new users
Responsibility for European Technical Onboarding Material for IT Acquisitions - plan and coordinate updates, develop and maintain content, interlock with UK team, maintain process documentation
Acts as interlock with other CDM(Client Deployment Manager ‘s) in the region
Acts as escalation point for CDM issues
Excellent communication skills, oral, written and presentational with broad experience and evidence of each. Ability to present complex ideas to technical and non – technical audiences.
Strong multi-tasking skills with extremely meticulous approach to IT projects
Strong team player and ability to work well with others.
Ability to work effectively in a multi-cultural and language environment.
Excellent communication skills, both verbal and written
Determination and resilience when working with customers
Required
- Bachelor's Degree
- At least 1 year experience in in demonstrating strong analytical skills in identifying and resolving data IT issues
- At least 1 year experience in understanding of logical data models
- English: Fluent
Preferred
- At least 3 years experience in in demonstrating strong analytical skills in identifying and resolving data IT issues
- At least 3 years experience in understanding of logical data models
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