KCB BANK Bancassurance Officer

Bancassurance Officer

The Position

Reporting to Regional Bancassurance Supervisor, the role holder will be responsible for the day to day Insurance Operations at the branch level.

Key Responsibilities

• Management of day to day Insurance operations at the branch level which entails cross-selling insurance products, booking the business within defined terms and conditions, supporting clients with claims advise and documentation
• Ensure all customers insurance enquiries are handled promptly and accurate records on insurance transactions maintained at the branch
• Effectively create new client relationships and partnerships whilst ensuring retention of existing business relationships by ensuring high standards of customer service
• Ensure timely submission of claim documents to Head Office Claims section and continuously update clients whose claims are being processed on progress of their claims
• Ensuring premium is collected as per the laid down procedures on all insurance business transacted at the branch
• Participate in regional meetings and offer valuable ideas contributing towards the growth of insurance business
• Champion Insurance training at the branch working closely with branch management  to sensitize customers on insurance products
• Identify and leverage potential business opportunities seeking necessary support from the Regional or Marketing Heads and participating in all business growth initiatives in the branch/ Region

Position’s Requirements

• AIIK Diploma or good progress towards attainment of Professional Qualification ACII and/ or
• A university degree from a recognized institution preferably specializing in Insurance, Actuarial Science  or business management
• At least 2 years’ experience in the sales of motor and non-motor insurance products preferably within an insurance intermediary or Insurance Company
• Experience in Bancassurance will be an added advantage.
• Good planning and organization skills
• Reliable team player with strong interpersonal and persuasive skills
• Good Communication skills and excellent Customer service skills
• Proficiency in the use of Microsoft office software
• Accuracy and attention to detail
• Ability to work independently and deliver effective solutions within strict deadlines
• Ability to develop working relationships with a wide range of people
• High integrity levels and ability to treat all client information with utmost confidentiality

The above position is a demanding role which the bank will provide a competitive package for the successful candidate. If you believe you can clearly demonstrate your abilities to meet the criteria given above, please submit your application with a detailed CV, stating your current position, remuneration level, e-mail address and telephone contacts quoting the job title/reference in the subject field torecruitment@kcb.co.ke.

To be considered your application must be received by Dec. 13, 2013.

Only short listed candidates will be contacted.

JOB REF: CBOK 292013